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    1. Home
    2. FAQ's

Useful Information

If we haven't answered any of your questions here, please do feel free to contact us.

List of FAQ's
Facilities
Swimming Pool
Tennis Court
Electric Cars
Walks
Keys
Bed and Breakfast
Breakfast
Special dietary needs
Allergies
Twin Beds
Family Rooms
Children
Minimum stays
General
Taxis
Check in times
Check out times
Coming and going
Pets
Food and Takeaways
  • Check In

    Check in is from 3.30pm to 9.30pm and 10.30pm at weekends. If you have to attend a function, you are very welcome to drop your bags from midday and collect your keys, so you can then come and go as you please. We will place your bags in your room, ready for your return. Sometimes we can have your room ready earlier depending on the amount of arrivals/departures we have that day. In either event, please call us the day before to let us know and we will see what can be done. Later arrivals will be subject to a charge of £20 an hour which goes direct, as a tip, to the member of staff who will have to wait up for you. We do not accept check-ins after Midnight.

  • Check Out

    Check-Out is at 10.30am. We do have a late check-out option of Midday for £20. However, this is limited to a maximum of two rooms due to the turnaround time required to prepare our rooms for the next guests. Please contact us if you would like this option.

  • Electric Car Charging

    We have Fast chargers on the property capable of charging at 7Kw. You will need to download the Pod-Point App to use the chargers. The units are Pod Point Solo 3 7KW chargers with Type 2 sockets. Detailed specs can be found here. Charges apply.

  • Pets

    We welcome dogs in just two of our rooms, providing they are well behaved. The rooms are The Garden Suite and The Waldingfield Room. Both rooms are located on the ground floor of The Stables Annex, adjacent to the main building. Usual rules apply i.e. not on furniture, must be fully vaccinated and please clean up afterwards. There is a hot outdoor shower to clean muddy paws and some old towels for drying them. We have a dog and cat ourselves, so if your dog may be a cat chaser, dogs on leads please. There is a maximum of two dogs allowed per room at £10 pdpn. Dogs are not permitted in any other bedrooms or in the dining room, neither must they be left alone. Owners are fully responsible for their pets at all times and we regret the necessity for having to say this, but we will charge for any damages.

  • Swimming Pool

    The pool is open from the start of May to the end of September, weather depending. We try to keep it a fabulous 28'C so it is lovely and warm. Extra swimming towels are provided free of charge. The pool is 40 feet long and 4 1/2 feet deep, making it great for lengths and safer for children. Rules do apply - please ask for details.

  • Tennis

    The tennis court is available year round. We can provide raquets and balls. However, we do ask that you wear the correct footwear or it will damage the court.

  • Keys

    On arrival you will be given high-security electronic keys to enable you to come and go as you please. Please don't lose as we will have to charge if you do.

  • Breakfast

    Our award winning breakfast is served collectively at our Rectory Table and charged separately as some guests choose to forgo it or have an early start. A continental from the buffet is £14 and £19 to include a cooked breakfast. There are deals for those booking direct, so please do check, currently offering a continental plus cooked for £14 all in. Breakfast is served from 8.30am - 10.30am. Pets are not permitted in the dining-room. A copy of our normal menu can be found here

  • Special diets

    If you have special dietary requirements, please do let us know in advance as some diets are more complex than others. We will always do our best to accommodate you. A copy of our alternative menus can be found here as follows; Veggie, Vegan, GF Free.

  • Twin Beds

    We have two bedrooms that can be made as a twin. The Waldingfield room (Superior) and The Garden Suite (Suite). However, please let us know the day before you arrive or place it in the notes when booking.

  • Allergies

    We have one Hypoallergenic room - The St Lawrence Room (Delux).

  • Taxis

    We always advise guests to book their taxis direct with a taxi company ahead of their stay. Our butler is fantastic at getting cabs last minute. However, it can be problematic and time consuming. Our preferred partners, based on quality and quantity, are “BMF Cars” – 01787 581 166 and "Sudbury Town Taxis" - 01787 377366.

  • Children and Babies

    Rectory Manor does not accept children under 16, neither do we offer camp beds.

  • Minimum Stays

    During our peak season, from April to October, we generally have a minimum stay at weekends (Friday and Saturday). This is to avoid us being empty on a Friday night when we could otherwise be full. If we find that we still have availability the week before or we have rooms booked for just Friday night, then we will release availability for a Saturday only.

  • Family Rooms

    With regret, we do not have any family rooms or accept children under 16.

  • Food and Takeaways

    Under no circumstances do we allow takeaways to be brought in. We have had a number of issues, some very serious, with spilt food and lingering odours. Any guest in breach of this rule WILL be charged a minimum of an extra night plus any damages/losses incurred as a result. We appreciate this may sound harsh. However, we also hope that guests will appreciate what it must be like to arrive in a room with stains on the carpet and smelling of Curry. We brought in these measures as the situation became so severe that we had to replace all of our carpets in The Old Stables in early 2022, purely due to food problems. We sincerely apologies for any inconvenience.

  • Walks

    There are lots of fabulous walks in the region. We have some great guides and maps at the house. Please just ask.

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